Here at Racksonic.com, we are committed to bringing customers related technology equipment, entertainment, and health products. Our goal is to bring you better products in decent price.
Payments
For all orders, we accept all major credit cards, PayPal.
Shipping
We can ship to virtually any address in the USA. Most orders are shipped within 24 hours from receipt of order (excluding weekend and holidays). For faster processing we ship our items from two facilities located on the East Coast (New York) or West Coast (Arizona). For Kendall Howard products, items will be shipped out from Minnesota.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free Ground shipping only applies to the US 48 Contiguous States. Additional fee for address on Alaska, HI, PR and Canada.
Refund, Exchange and Return
If you are not satisfied with your purchase, please let us know. We offer 30 days exchange or credit guarantee. Just return items in original condition and unused along with a copy of the receipt (shipping charge is non-refundable unless order error was made from our part). If the order was shipped to you for Free, and the reason for return isn’t a result of our error, then the original cost of shipping will be deducted from your refund.
Items are subject to up to 20% restocking fee. International orders are non-refundable (orders made outside the US).
Contact
In order to keep our cost low and transfer the savings to you so you can enjoy the best pricing ever, we prefer that you contact us online contact@Racksonic.com and our staff will respond you on the same business day.
Don’t worry, if you still need to talk to a person, you can call us at 516-828-1328 during normal business hours EST time.
Racksonic.com is committed to protecting your privacy
This privacy statement discloses what information we gather about you when you visit our online store and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.
Collection of your Personal Information: The personal information we collect may include your name, title, company or organization name, e-mail, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is used to help improve the Site and administer the Site.
Use of your Personal Information: The personal information collected on this Site will be used to provide the services you have requested. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other products and services.
Questions: If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.
We may occasionally modify this privacy statement. All such changes will be reflected on this web page.
We thank you for choosing us !