About Our Company

About our company

  Here at Racksonic.com, we are committed to bringing customers related technology equipment, entertainment, and health products. Our goal is to bring you better products in decent price.

Payments

  For all orders, we accept all major credit cards, PayPal.

 

Shipping

  We can ship to virtually any address in the USA. Most orders are shipped within 24 hours from receipt of order (excluding weekend and holidays). For faster processing we ship our items from two facilities located on the East Coast (New York) or West Coast (Arizona). For Kendall Howard products, items will be shipped out from Minnesota.

  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

  Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

  Free Ground shipping only applies to the US 48 Contiguous States. Additional fee for address on Alaska, HI, PR and Canada.

 

Refund, Exchange and Return

  If you are not satisfied with your purchase, please let us know. We offer 30 days exchange or credit guarantee. Just return items in original condition and unused along with a copy of the receipt (shipping charge is non-refundable unless order error was made from our part). If the order was shipped to you for Free, and the reason for return isn't a result of our error, then the original cost of shipping will be deducted from your refund.

Items are subject to up to 20% restocking fee. International orders are non-refundable (orders made outside the US). 

Contact

  In order to keep our cost low and transfer the savings to you so you can enjoy the best pricing ever, we prefer that you contact us online  [email protected] and our staff will respond you on the same business day.

Don't worry, if you still need to talk to a person, you can call us at 516-828-1328 during normal business hours EST time.

 

Racksonic.com is committed to protecting your privacy

  This privacy statement discloses what information we gather about you when you visit our online store and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.

  Collection of your Personal Information: The personal information we collect may include your name, title, company or organization name, e-mail, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is used to help improve the Site and administer the Site.

  Use of your Personal Information: The personal information collected on this Site will be used to provide the services you have requested. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other products and services.

  Questions: If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.

  We may occasionally modify this privacy statement. All such changes will be reflected on this web page.

Per FDA regulation we are unable to provide diagnosis, personal disease condition or suggest any product that diagnose, treat, prevent or cure any disease.

  Dietary supplements, related alternative health products and statements have not been evaluated by the U.S. FDA. These products are sold in the US as nutritional supplements and are not intended to diagnose, treat, prevent or cure any disease. The content provided is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional, or any information contained on or in any product label or packaging.

  You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication, or other treatment.

  You should consult with a healthcare professional before starting any diet, exercise, supplements program, before taking any medication, or if you have or suspect you might have a health problem. Unless specifically mentioned in the product label, our supplements are not intended for children under the age of 18, pregnant women or women nursing a baby. Ingredients and dosage recommendations may change - see product label for current information.

We thank you for choosing us !